Privacy Policy

Effective Date: [February 10, 2025]

At smartpuzzlebooks.com ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our website (the "Site").

1. Information We Collect

We collect information from you when you interact with our Site, including when you:

  • Visit our Site
  • Make a purchase (e.g., PDF download)
  • Contact us

The types of information we collect may include:

  • Personal Information: This may include your name, email address, billing address, and any other information you provide directly to us.
  • Purchase Information: When you make a purchase, we collect information necessary to process and fulfill your order. This typically includes your name, email address, and billing address. We may use a third-party payment processor, and we do not directly store your payment information (e.g., credit card details).
  • Usage Information: We may collect information about how you use our Site, such as your IP address, browser type, operating system, referring website, pages visited, links clicked, and other technical information. We may use cookies and similar tracking technologies to collect this information.

2. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies (e.g., web beacons, pixels) to collect usage information. These technologies help us understand how you use our Site, personalize your experience, and improve our services. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Site.

3. How We Use Your Information

We may use your information for the following purposes:

  • Providing and Fulfilling Services: To provide you with access to our Site, generate and deliver the puzzles you request, process your purchases, and provide customer support.
  • Communication: To communicate with you about your account, orders, inquiries, and updates to our services or policies. If you have subscribed to our newsletter, we may send you marketing communications (you can opt-out at any time).
  • Improving the Site: To analyze usage patterns, identify technical issues, and improve the functionality and design of our Site.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Disclosure of Your Information

We will not sell or rent your personal information to third parties. We may disclose your information to:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, email marketing, website analytics, and other services. We require these providers to protect your information and only use it for the purposes we specify.
  • Legal Authorities: We may disclose your information if required by law, court order, or government request, or if we believe that such disclosure is necessary to protect our rights or the rights of others, prevent fraud, or comply with legal obligations.

5. Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Choices

  • Email Newsletter: You may opt-out of our email newsletter at any time by clicking the “unsubscribe” link at the bottom of any of our emails or by contacting us directly.
  • Cookies: You can control cookies through your browser settings.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically. Your continued use of our Site after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: smart.monkey.publishing@gmail.com